Vigour Agritech Solutions Pvt. Ltd. B2B Shipping Policy
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This Shipping Policy outlines the delivery procedures, timelines, and terms for all business-to-business (B2B) orders placed on www.vigouragritech.com We are committed to providing reliable and transparent shipping services to our business partners.
1. Domestic Shipping (Within India)
- Shipping Cost: We offer Free Delivery on all orders shipped within India.
- Order Processing: All orders are processed and dispatched from our warehouse within 2-3 days of order confirmation (on business days, excluding weekends and public holidays).
- Delivery Timeline: Once dispatched, orders are typically delivered within 5 to 6 business days from the order date. Delivery times may vary slightly depending on the destination's remoteness.
2. International Shipping (Outside India)
- Shipping Cost: Shipping costs for international orders are calculated based on the destination country, package weight, and dimensions. The final shipping cost will be clearly displayed on the cart page before you complete your purchase.
- Delivery Timeline: International orders are typically delivered within approximately 15 business days from the order date. This timeline is an estimate and can be affected by factors beyond our control, such as customs clearance processes.
3. Order Tracking
- You will receive a shipment confirmation email within 2-3 days of your order being dispatched. This email will contain:
- The courier's tracking number (Airway Bill number).
- A direct link to the courier's tracking portal.
- You can track your order in real-time by entering the tracking number in the "Track Order" section of our website or via the link provided.
4. Shipping Carriers & Transparency
- Trusted Partners: We ship all orders through reputable and reliable courier services, including but not limited to VRL, Vishal Transport, ACPL, etc.
- Price Transparency: There are no extra taxes or hidden costs. The price displayed on the product page and at checkout is the final price you pay, inclusive of all applicable taxes (including GST for Indian orders). International customers are responsible for any customs duties, taxes, or fees levied by their country, which are not included in our prices.
5. Customer Support for Shipping Inquiries
For any questions regarding your order's dispatch, tracking, or delivery:
- Email: dealers@vigouragritech.com
- Hours: Our support team is available from 10:00 AM to 6:00 PM, Monday to Saturday.
Important Notes
- All delivery timelines are estimates and commence from the date of dispatch, not the date of order. While we strive for on-time delivery, occasional delays due to logistical challenges, weather, or customs are possible.
- It is the customer's responsibility to ensure the shipping address provided is accurate and complete. Vigour Agritech Solutions Pvt. Ltd. is not liable for delays or non-delivery due to incorrect addresses.
- This policy is subject to change without prior notice.